Glasses ready? Your customer already knows.
Prescription, bill, lab job and WhatsApp updates in one simple app. Your staff saves the order once. MediHost tells the customer at every step, from the lab to pickup.
Customers come back because they hear from you
- Ready alert the moment the glasses arrive from the lab
- Pickup follow-up every few days, with the balance if one is due
- Check-up recall and contact lens reorder when it's timeComing soon
- Birthday wishes from your shop, with your address
Four screens your counter uses every day
Sample data from our demo shop. No real customer details.
Every prescription, saved and searchable
Search by name or phone and see the full history. When the lens power changes, you see it straight away.
Know where every job is
Each order moves from Ordered to Delivered. Late jobs turn red, so you can call the lab before the customer calls you.
Stock with QR price labels
Add frames once and print labels on plain A4 sticker sheets. Scan at billing and the frame drops out of stock.
Your shop's day on one screen
Sales, dues and pickups at a glance, on your phone too. Download to Excel whenever your accountant asks.
Orders, money, staff and labs, each on its own screen
The owner sees the whole shop. Unlimited staff. Every sale shows which staff member made it. Sample data from the demo shop.
Optical orders by stage
2 late at labCollections today
₹18,640Analytics · last 6 months
Sales up 18%Staff incentives · October
| Staff | Sales | Incentive |
|---|---|---|
| Suresh | ₹1,12,400 | ₹3,872 |
| Lakshmi | ₹86,900 | ₹3,007 |
| Imran | ₹54,300 | ₹1,929 |
Rule set by owner: 3% of sales + ₹20 per sale. Returns are taken off.
Automations
4 on- Glasses ready message
- Pickup + balance follow-up
- Check-up recallComing soon
- Contact lens reorderComing soon
- Birthday wishes
- Job sent to lab on WhatsApp
- Low-stock morning listComing soon
- Vendor payment dueComing soon
Lab partner view
On WhatsAppThe lab gets every job with the full prescription, so nothing is typed twice. Move a job to another lab in one tap; both labs are told.
Reports
19
The eye test flows straight into the optical order
The doctor saves the refraction once. The optical counter opens the order with the prescription already filled in. One patient record, one login, one bill.
- Appointments and eye test records
- Prescription renewal reminder on the next check-up date
- Eye clinic + Optical package at ₹12,000 / year + GST
Your lab gets the full prescription. Nothing is typed twice.
Each job reaches the lab on WhatsApp with lens powers, lens type and frame. Late jobs turn red on your board. Move a job to another lab in one tap, and both labs are told.
Your staff types it once. The customer hears at every step.
- Step 1
Eye test
Coming soonRefraction saved in the eye clinic screen.
- Step 2
Prescription
Flows to the optical counter. No re-typing.
- Step 3
Order + advance
“Order confirmed. Advance ₹2,000 received.” - Step 4
At the lab
Job card printed. Late jobs turn red.
- Step 5
Ready
“Your glasses are ready. Balance ₹1,450.” - Step 6
Delivered
“Thank you! Bill attached.” - Step 7
Check-up recall
Coming soon“Time for your eye check-up.”
Everything included in one yearly price
No per-user fees and no paid add-ons for the basics. Every new feature we add comes free in your plan.
At the counter
Prescriptions
SPH, CYL, AXIS, ADD, PD for spectacles. Full history per customer.
GST bills and dues
Advance and balance tracked. Bill sent on WhatsApp.
Stock and QR labels
Frames, lenses and accessories. Print labels on A4 sheets.
Lab job tracking
Job cards and a board from Ordered to Delivered.
Talking to customers
Automatic WhatsApp
Order confirmed, ready for pickup, delivered with the bill. 500 WhatsApp messages a month included.
Pickup reminders
Glasses ready but not collected? A reminder goes out every few days, with the balance if one is due.
Check-up and lens reminders
Prescription renewal and birthday wishes. Check-up recall and contact lens reorder are coming soon.
Free shop website
Your own page with map, timings and WhatsApp button. We set up your free website for you.
Running the business
Owner's day
Sales, dues and pickups on your phone. Excel download.
Eye clinic built in
Eye test to prescription to optical order, in one system.
Bring your old data
Upload your stock Excel with a preview first. We load customers and prescriptions for you.
Unlimited staff
Unlimited staff. Every sale shows which staff member made it.
Also in the box
Staff incentives
Sales per salesperson and their incentive: a % of sales plus ₹ per sale, set by you.
19 ready reports
Collections, dues, stock, GST, labs, vendors. Download any of them to Excel.
Purchases and vendors
Purchase orders, goods received, vendor payments with a due-date reminder.
Returns and stock audit
Returns, refunds and customer credit. Count stock by scanning labels.
Built for how an optical shop really works
Lab stages, staff incentives, pickup reminders and more, in one system.
- Lab stages: surfacing, fitting, quality check
- Staff incentive report
- Reminder when glasses are not collected
- Free website for your shop
- Free data import from your old software
- Eye clinic in the same system Coming soon
From your old software to MediHost in a day
Send us your file
Excel, or the export from your old software. WhatsApp it to us.
We load it for you
Customers, prescriptions and stock come in. You see a preview and check it before we go live.
Start billing
A 30-minute staff walkthrough on the phone. Your first WhatsApp goes out the same day.
Simple yearly prices
Pay once a year. Unlimited staff. 500 WhatsApp messages a month included in every plan.
Optical shop
- Prescriptions, bills, stock, labels
- Lab jobs and automatic WhatsApp
- Free shop website
Eye clinic
- Appointments and eye tests
- Prescriptions and patient history
- WhatsApp reminders
Eye clinic + Optical
- Everything in both plans
- Eye test flows into the optical order
- One login, one bill
Common questions
Is there a free trial?
No. We show you a live demo shop with sample data, so you see exactly how it works before you pay.
Can I use it on my phone?
Yes. It runs in your phone's browser, so there is nothing to install. An Android app is planned.
How many WhatsApp messages are included?
Every plan includes 500 WhatsApp messages a month. If your shop regularly needs more, we will talk to you about a bigger allowance. The app itself keeps working either way.
Who owns my customer data?
You do. Download it to Excel any time. If you stop, your data is yours to take.
Do you work through local partners?
Yes. A local partner can set you up and support you in person. Ask us for the partner near you.
See your shop's day in 15 minutes
WhatsApp us and we'll show you the demo shop on a video call.